Visiting Your Pharmacist for a Refill: What to Have Ready
A short checklist to make your My Pharmacist NB refill fast and smooth.
Quick answer
A little prep makes a refill quick. Bring your medication (or a photo of the label), know your other medications and allergies, and be ready to tell your pharmacist how you've been doing on it.
Have these ready
Before you head to the pharmacy, gather:
- The medication name and dose (the bottle or a photo of the label is perfect).
- Any allergies and other medications you take.
- Roughly how long you've been on it and how you've been doing.
- Your phone, if you'd rather join a nurse practitioner visit from your own device instead of the pharmacy's counselling room.
Then let your pharmacist take it from there
Ask your pharmacist about My Pharmacist NB. They triage you, renew the medication if it's within their scope, and otherwise book a video visit with a New Brunswick nurse practitioner for you on the spot. The prescription is sent to your pharmacy. You'll be told if anything else is needed.
Start at your pharmacy
See your pharmacist today to book an appointment. Nurse practitioner visits are a flat $79, at select participating pharmacies across New Brunswick.
How it worksFrequently asked questions
You don't need to recall the exact dose from memory. Your pharmacy already has your dispensing history, and a clear photo of your medication label shows the medication name, its strength, and the directions for use.
If anything is unclear or missing, your pharmacist or the nurse practitioner will confirm it with you before completing the refill.
Keep reading

How Prescription Refills Work with My Pharmacist NB
A My Pharmacist NB refill starts with your pharmacist. They triage you, renew what is within their own scope, and, when a nurse practitioner is needed, book a video visit for you on the spot. The prescription goes straight to your pharmacy. A nurse practitioner visit is a flat $79.
Read more
Which Prescriptions Can (and Can't) Be Refilled Through My Pharmacist NB
Many everyday maintenance medications can be renewed through My Pharmacist NB. Medications that need lab monitoring, a physical exam, or that are controlled substances generally can't be. When in doubt, ask your pharmacist; they triage every request.
Read moreIs My Pharmacist NB Right for Me? What It Covers and Where to Find It
My Pharmacist NB covers Connected Care for refill management, medical notes, and diagnosis and treatment of new or worsening symptoms, all starting with your pharmacist and backed by a New Brunswick nurse practitioner. It's available at select participating pharmacies, with more joining. It's not for emergencies or controlled substances.
Read more