How can we help?
Find quick answers, learn how an appointment works, and reach our team. To get started, see your pharmacist; for emergencies, call 911.
Help topics
Getting started
New to My Pharmacist NB? See how an appointment works, from your pharmacist's counter to the nurse practitioner, and what to have ready.
Your appointment & your account
How your pharmacist triages you, how the nurse practitioner virtual appointment works, and how your medical chart account is created.
Billing & payment
Questions about the $79 flat fee per nurse practitioner appointment or receipts.
What we do
Not sure if your need fits? See what Connected Care for refill management, medical notes, and diagnosis and treatment cover, and what they don't.
Privacy & security
How your health information is protected, and your rights.
Still need help?
Reach our team by email and we'll get back to you, usually within one business day.
Medical emergency?
Support is for help with the service — not medical advice. For chest pain, trouble breathing, severe bleeding, or thoughts of self-harm, call 911 or go to the Emergency Department.
Start at your pharmacy
Your pharmacist triages you, treats what's in their scope, and collaborates with a New Brunswick nurse practitioner for the rest. Available at select pharmacies across New Brunswick, with more joining.